Job Description

• Monitoring and performing on-going maintenance on servers and network equipment.
• Providing IT support to staff and customers, as well as responding to the server and network issues.
• Protecting company data by preventing the overheating of data center components.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Monitoring all network processes to ensure the smooth flow of data across the network.
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Documenting processes and keeping event logs.
• Advising on the procurement of new data center equipment.
• Keeping track of developing trends in data center technologies.

Skills

• Bachelor's Degree in Computer Science, Information Technology, or similar.
• CompTIA ServerPlus, CompTIA Network, or CCNP certification would be advantageous.
• 2-3 years of experience as a Data Center Technician, or similar.
• In-depth knowledge of data center environments, servers, and network equipment.
• Extensive experience in installing, monitoring, and maintaining data center equipment.
• Exceptional ability to work as part of a team, provide IT support, and resolve errors.
• Ability to keep up with advancements in data center infrastructure and technologies.
• Proficiency in documenting network processes.
• Exceptional communication skills.